What are the duties and responsibilities of the Cabin Crew?
ICAO (International Civil Aviation Organization ) defines a Cabin Crew member as a crew member who performs, in the interest of safety of passengers, duties assigned the Operator or the pilot-in-command of the aircraft, but who shall not act as a flight crew member.
Cabin crew provide passengers with service, safety and security. Their safety and security roles include
Preventing incidents from escalating in the cabin, such as smoke or fire; Informing the flight crew of abnormal situations observed in the cabin or relating to the aircraft, such as pressurization problems, engine anomalies, and contamination of critical surfaces; and Preventing unlawful interference and managing passenger events that can compromise safety and security of the flight, such as hijackings.